Browser blocking IRIS (Mac: Chrome)

Mac users may have a permissions issue due to MAC OS, which is another layer of permissions not set by Chrome browser. Please try following steps to resolve the issue:

a) General Instructions:

(1) Open up System Preferences on your computer. (You can use Spotlight Search to find this quickly by hitting the Command + Space keys)

(2) Open Security & Privacy, Under the Privacy Tab select Camera

(3) If you see Google Chrome unchecked, check it in

(4) Select the Microphone option and do the same. Make sure Google Chrome is checked in to let IRIS access your microphone

b) For MAC 10.15 OSX

 (1) Go to System Preferences

(2) Locate Security & Privacy

(3) Locate Screen Recording and tick the box to allow Google Chrome

(4) Save changes by clicking the padlock.

(5) Close all Chrome applications and launch again

c) For MAC OSX 10.14 (1) Go to System Preferences

(2) Locate Sharing

(3) Enable Screen Sharing for all users

(4) Save changes
(5) Close all Chrome applications and launch again