Browser blocking IRIS (PC: Chrome/Edge)

CHROME: In your Chrome URL bar, enter: chrome://settings/content/camera
Then check that IRIS is under the allow column.

EDGE: In your Edge URL bar, enter: edge://settings/content/camera

Then check that your camera is set to “Ask first” and not set to “Blocked”

If all seems fine, close and restart Chrome/Edge, and try the test again.

If it still does not work, read through the troubleshooting FAQs below and re-read your student instructions and double-check you followed them step by step. You can try emailing your teacher/lecturer or the technical support at your institution. If support staff cannot solve the issue they will contact the IRIS technical team directly to troubleshoot your issue.