IRIS does not recognize my microphone and or webcam

This is likely to be a Chrome or Edge browser permissions issue. Follow these steps:

1. Type this into the Chrome or Edge address bar to get to the mic and camera permissions: chrome://settings/content or edge://settings/content
2.  Click on either Camera or Microphone
3.  Chrome – Ensure IRIS is in the Allow list and not Blocked
4.  Edge – Make sure your site permissions for camera and mic are set to “Ask first” and not set to “Blocked”.

• IRIS Camera and Microphone Test – Click Here
• How to enable Camera and Microphone Permissions in your browser – Click Here