Operating System Level Permission (PC) Fix

  1. Press start button, search and open Windows Settings app
  2. Go to Settings > Privacy Settings
  3. Under App Permissions > Camera
    1. Ensure that “Allow access to the camera on this device” is set to on
    2. Ensure that “Allow apps to access your camera” is set to on
    3. Ensure that “Allow desktop apps to access your camera” is set to on
  4. Under App Permissions > Microphone
    1. Ensure that “Allow access to the microphone on this device” is set to on
    2. Ensure that “Allow apps to access your microphone” is set to on
    3. Ensure that “Allow desktop apps to access your microphone” is set to on