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FAQ Category: Error Code

I have IRIS installed but I still cannot attempt my quiz/exam

Please attempt the following as a first port of call in the instance you cannot enter a test after installing IRIS: In Google Chrome navigate to the following link : chrome://history/ Click on “Clear Browsing Data” from the left side of the page Ensure the following boxes are all ticked Close the whole browser after …

Read more “I have IRIS installed but I still cannot attempt my quiz/exam”

‘An error has occurred’ notification

The most common reason for ‘an error has occurred’ notification is that your webcam and microphone permissions are not allowing IRIS to access devices. To check please run systems tests on the IRIS Diagnostics Page If the camera and microphone fail the diagnostics test, please refer to “IRIS does not recognise my microphone or webcam”  …

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