‘An error has occurred’ notification

The most common reason for ‘an error has occurred’ notification is that your webcam and microphone permissions are not allowing IRIS to access devices. To check please run systems tests on the IRIS Diagnostics Page

Error Code 123

Error Code: 123 Error Description: OnCompleteEarly Recommended Action: Check disk space, check all devices

Error Code 122

Error Code: 122 Error Description: OnSetupComplete Recommended Action: Check disk space, check all devices

Error Code 121

Error Code: 121 Error Description: TransitionSequence Recommended Action: Check disk space, check all devices

Error Code 120

Error Code: 120 Error Description: StoreProctorFile Recommended Action: Check disk space

Error Code 119

Error Code: 119 Error Description: RestartAudioRecording Recommended Action: Check audio device and device drivers, ensure no other programs using mic, check audio permissions  

Error Code 118

Error Code: 118 Error Description: StopAudioRecording Recommended Action: Check audio device and device drivers, ensure no other programs using mic, check audio permissions  

Error Code 117

Error Code: 117 Error Description: StartAudioRecording Recommended Action: Check audio device and device drivers, ensure no other programs using mic, check audio permissions

Error Code 116

Error Code: 116 Error Description: StopAudio Recommended Action: Check audio device and device drivers, ensure no other programs using mic, check audio permissions  

Error Code 115

Error Code: 115 Error Description: StartAudio Recommended Action: Check audio device and device drivers, ensure no other programs using mic, check audio permissions