IRIS Minimum and Recommended Specifications

IRIS Minimum Requirements: Windows Operating System : Windows 8 RAM : 4 GB Hard Drive Space : 150 MB IRIS Recommended Requirements: Windows Operating System : Windows 10 RAM : 8 GB + Hard Drive Space : 200 MB + Chrome/Edge version : latest release

Cannot enter password after logging into LMS

Problem Users can log into LMS but are looking for the quiz password Resolution Inform the user that they need to install IRIS and run a proctored session. IRIS will auto-fill the password for them when proctoring starts.

When I navigate to the test, IRIS does not prefill the password for me. What do I do?

a) Please ensure you have properly completed the setup and clicked [Start Invigilation]. Sometimes this requires you to click on the image of the screen before you are select the [Start Invigilation] button. b) If you have not done this, restart your machine and try again. c) If you still face the same issue, contact …

‘Share’ button is greyed out

Problem User cannot click the Share button because it is greyed out: Resolution User needs to click on the screenshot mirror image inside sharing pop up for share to be allowed.