Students should ensure that they submit their test within the Learning Management System (Blackboard, Moodle, Canvas etc…). IRIS self-submits the recording of the test when you submit your assessment.
Once you complete and submit your test within the Learning Management System (Blackboard, Moodle, Canvas etc…), IRIS will self-submit and auto upload your recordings.
Please take a screenshot of the error or the recordings page if possible. Then contact your lecturer or tutor as soon as possible to let them know about the issue. Attach the screenshot for troubleshooting and evidence of your attempt.
ANSWER: First go back into your learning management system and log in. The right click on the IRIS icon in the browser toolbar and select ‘Finalise Recordings’