Students should ensure that they submit their test within the Learning Management System (Blackboard, Moodle, Canvas etc…). IRIS self-submits the recording of the test when you submit your assessment.
Once you complete and submit your test within the Learning Management System (Blackboard, Moodle, Canvas etc…), IRIS will self-submit and auto upload your recordings.
Please take a screenshot of the error or the recordings page if possible. Then contact your lecturer or tutor as soon as possible to let them know about the issue. Attach the screenshot for troubleshooting and evidence of your attempt.
Students are required to use a student ID to take a test using IRIS. If you do not have your ID and the test is time dependent, use another form of identification such as a drivers licence or passport. Contact the lecturer as soon as possible and let them know about the issue.
Please follow these steps: a) Re-open the plugin by navigating back to the assessment start page (or by clicking the Open Plugin button in the top-right context icon) b) Then click the [Finalise Recording] button and then click [Manual Upload]
a) Please ensure you have properly completed the setup and clicked [Start Invigilation]. Sometimes this requires you to click on the image of the screen before you are select the [Start Invigilation] button. b) If you have not done this, restart your machine and try again. c) If you still face the same issue, contact …
Read more “When I navigate to the test, IRIS does not prefill the password for me. What do I do?”
If you only have 4GB RAM and the OS is a 32 bit version then probably not. 4GB RAM with a 64 bit OS will likely be OK assuming there’s no other issues with your machine.
No, IRIS is for Windows or Mac browsers only. However your mobile phone can be used as a webcam for IRIS.
Google Chrome is fully supported in Linux. Students may use the Chrome extension version but not the desktop version of IRIS. However, best check running on Linux environment prior to the exam.
ANSWER: First go back into your learning management system and log in. The right click on the IRIS icon in the browser toolbar and select ‘Finalise Recordings’