Setting up Device Permissions for IRIS

by Clarence Perezin IRIS Supporton Posted on

Getting Set-Up

Firstly, make sure you have the latest version of Google Chrome internet browser installed, as well as the Intelligent Remote Invigilation System (IRIS) extension.  

  1. Download the latest version of Google Chrome internet browser. Your browser must be used for all assessments using Intelligent Remote Invigilation System (IRIS). (LINK: https://www.google.com/chrome/)
  2. The Intelligent Remote Invigilation System (IRIS) Extension can be downloaded here or it can be located through the Google Chrome Web Store by searching “IRIS” (LINK: https://chrome.google.com/webstore/detail/iris/jmgacjgobknfojonlckhndlamkfcjofm)

Please take care not to uninstall the IRIS Extension if you already have it as this could clear previously recorded videos that may not have been uploaded to our servers yet. 



Check your device permissions

IRIS will need access to computer devices such as your webcam and microphone. Make sure that these devices are accessible by your browser.

For Windows users:

  • Go to Start Button -> Windows Settings -> Privacy
  • Click Camera under App Permissions on the sidebar
  • Enable both “Allow apps to access your camera” and “Allow desktop apps to access your camera”
  • Click Microphone under App Permissions on the sidebar
  • Enable both “Allow apps to access your MICROPHONE” and “Allow desktop apps to access your camera” 
Security updates within browsers may block camera or microphone permissions by default. Make sure that the IRIS Extension has permission to access your webcam and microphone.  



Check your browser permissions (IRIS Already Installed)

For Chrome Users:

  1. Navigate to the URL here  within Google Chrome
  2. Check the ‘Camera’ and ‘Microphone’ permissions and make sure that they are set to ‘Allow’ as shown below

 

For Brave Users:

  1. Navigate to the URL here within Brave Browser
  2. Check the ‘Camera’ and ‘Microphone’ permissions and make sure that they are set to ‘Allow’ as shown below

 

For Edge Users:

1. Navigate to the URL here within Edge.
2. Scroll down until you see the IRIS Logo as shown below, and open the permissions for it with the right arrow at the end of it.

3. Check the ‘Camera’ and ‘Microphone’ permissions and make sure that they are set to ‘Allow’ as shown below



Check your browser permissions (New IRIS Extension Installation)

You can also create a new account under any of these browsers and then follow the steps below.  

For Chrome Users:

  1. Navigate to the URL here within Google Chrome
  2. Check the ‘Camera’ and ‘Microphone’ permissions and make sure that they are set to ‘Sites can ask to use your camera’ & ‘Sites can ask to use your microphone’ as shown below

 

For Brave Users:

  1. Navigate to the URL here within Brave Browser 
  2. Check the ‘Camera’ and ‘Microphone’ permissions and make sure that they are set to ‘Sites can ask to use your camera’ & ‘Sites can ask to use your microphone’ as shown below

 

For Edge Users:

  1. Navigate to the URL here within Edge Browser 
  2. Check the ‘Camera’ and ‘Microphone’ permissions and make sure that they are set to ‘Ask first’ as shown below